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Analytics & Insight

TunerSuite Feature · Analytics & Insight

It doesn’t just show, it measures & thinks.

Around sixty live metrics, money, throughput, your dealer network, vehicles, geography and system health, computed in real time on your own dashboard, and even turned into plain-English business advice. Included in every TunerSuite Ultra license.

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Revenue, workload and turnaround, live, auto-refreshing as jobs come in. No report to open.
A dealer network view: master vs dealer split, per-dealer attribution, wholesale revenue, stale-job alerts.
It advises, too: auto-generated business tips computed from your own numbers, in plain English.

Money

Every pound, accounted for, live

Revenue today, this week, this month with month-on-month growth; revenue by service and by tool; credit liability; promo and credit-package performance; per-user spend deep-dives. Invoices have their own dashboard with CSV export, and payment reconciliation flags matched, missing and mismatched payments before they become a problem.

  • Revenue today / 7d / 30d + month-on-month growth
  • Revenue by service & by tool · credit liability
  • Invoices dashboard + CSV export
  • Payment reconciliation · commission ledger & tuner payouts

Throughput & your team

How fast, how much, and who

Average file turnaround to the minute, success rate, queue depth and the age of the oldest pending job. Per-tuner throughput and speed, files completed per staff member, ticket response times, the numbers a shop owner actually manages by.

  • Success rate · completed · pending · 30-day status breakdown
  • Queue depth + oldest-pending age
  • Files completed & avg turnaround per tuner
  • File-type and tool / method mix

Your network

The dealer network, measured

If you run a master & slave network, the dashboard splits your own work from dealer work, attributes every job and every pound to its dealer, and watches the network for you: dealers online, cross-portal jobs, per-dealer success and turnaround, and stale-job alerts when something sits pending too long. Each dealer portal has its own dashboard; the network-wide view lives on your master.

  • Master vs dealer revenue split · money-by-dealer
  • Per-sub-dealer attribution & 7-day breakdown
  • Dealers online / total + last-seen · live incoming feed
  • Stale-job alerts (pending > 24h)

Vehicles, customers & insight

What you tune, who comes back, and what to do next

Top makes, models, engines and ECU families; most-requested modifications; fuel-type split; dyno gains in HP and torque. On the customer side: a live client map by country, conversion rate, retention and repeat-order rate, churn-risk clients and 12-week user growth. And the part that thinks: auto-generated business tips computed from your own numbers, plus an AI Match audit trail of what was auto-delivered and what was blocked.

  • Top makes & engines · ECU family stats · dyno gains
  • Live client map · conversion · retention · churn-risk
  • Auto-generated business tips, in plain English
  • AI Match audit, auto-delivered / blocked, and why

System health

Your server, at a glance

Queue status, backups, disk space, SSL validity, connector status and network sync health, the operational pulse of your portal sits on the same dashboard, so a problem shows up before a customer feels it.

Analytics FAQ

Common questions

Is analytics an extra module?
No. The full dashboard ships in every TunerSuite Ultra license, money, throughput, network, vehicles, insight and system health. There is nothing extra to buy.
How live is “live”?
Widgets refresh automatically as jobs come in, no page reload, no nightly batch. When a file lands or a payment clears, the numbers move.
Does it understand a dealer network?
Yes. The master dashboard splits your own work from dealer work, attributes revenue per dealer, tracks per-dealer success and turnaround, and raises stale-job alerts. Each dealer portal has its own dashboard scoped to its own data.
Can I export the data?
The invoices dashboard exports to CSV, and payment reconciliation views flag matched, missing and mismatched payments so your bookkeeping matches reality.
What are the auto-generated business tips?
Plain-English advice computed from your own numbers, the dashboard points out what changed and what deserves attention, instead of leaving you to spot it in a chart.
Do my dealers see my numbers?
No. A dealer portal only ever sees its own customers and its own figures. The network-wide view, every dealer, every split, exists only on your master.

New this summer

The figures agree with the lists underneath them

A number that asks a different question from the list below it is worse than no number: you act on it, and the work is somewhere else.

  • One definition of “waiting on us”, used by the header, the badge, the floating panel and the reminders alike
  • A trade user checking figures is no longer filed as a sales lead, so your pipeline means what it says
  • Opel and Vauxhall count as the one manufacturer they are, instead of splitting a marque in half

Speed

The Overview stopped doing the same sum twenty-six times

It was running twenty-six separate traffic calculations on every single load, three of them written so the database read a whole table instead of using its index.

  • Those figures are now worked out once every couple of minutes, not once per visitor
  • The three table scans were replaced by index reads
  • Around sixty live metrics, plus the tips generated from them

Other Features You Might Want

Continue exploring

AI Suite

File analyzer, AI File Match, team copilot and a customer-facing assistant.

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Multi-Tech Workflow

Roles, assignment strategies and per-tuner stats.

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Vehicle Hub

Plate lookup, verified gains, dyno curves and branded PDF quotes.

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Ready to Buy?

£699 setup · £49.99 only in busy months. The whole dashboard included.

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