WhatsApp · instant chat
Fastest channel. Engineers on shift 7 days a week: Mon–Fri 07:00–23:00, Sat–Sun 07:00–17:00 UK time; a message sent outside those hours is answered when the next shift starts.
+44 7864 822252 →Engineers on shift 7 days a week: Mon–Fri 07:00–23:00, Sat–Sun 07:00–17:00 UK time
Talk to a real engineer
Sales questions, technical pre-sales, partnership inquiries, or a complex tuning job — pick the channel that fits. We answer fast.
Two portals, two jobs:
demo.tuning-database.co.uk is the live software demo (try it, no account needed) ·
files.tuning-database.co.uk is our Client Portal where you submit your ECU files for tuning.
Contact channels
Phone
Same number as WhatsApp. UK office hours: 09:00–18:00 GMT.
Call +44 7864 822252 →For longer questions, file attachments, partnership proposals.
contact@tuning-database.co.uk →reply < 12h
Head office
TUNING DATABASE SRL
Str. Budișteni Nr. 337, Sat Ciulnița
Com. Leordeni, Jud. Argeș, România
Operations, support and sales run from the United Kingdom. Contracts, invoices and company documents are issued by TUNING DATABASE SRL, our registered company in Romania.
CUI 55425106 · Reg. Com. J2026049785007Tuning Database is now operated by TUNING DATABASE SRL, a registered software company in Argeș County, Romania. This is our new head office, where we are also building our own workshop and dyno facility. Same team, same product, same support.
Mail / courier only · all support via WhatsApp / email.
Send us a message
No account needed. It lands straight with the engineers.
Our expertise
What we can help with
Common reasons workshops and individual tuners contact us. If your case isn't listed, message anyway.
TunerSuite pre-sales
Features, deployment options, vehicle coverage, custom modules, pricing for multi-shop fleets.
Technical support
License activation, update issues, server migration, customization questions, bug reports.
Custom file requests
Difficult ECU jobs not covered by automated tuning. Stage 2/3 and custom calibration.
Partnership / API access
Gains API integration, embeddable widgets, custom REST endpoints, white-label deployments.
Quick FAQ
Common questions, answered fast
How quickly do you respond?
WhatsApp messages are typically answered within minutes during European working hours, within a few hours overnight. Email replies within 12 hours guaranteed, often within 2–4 hours.
Do you offer free demos of TunerSuite?
Yes. The live demo at demo.tuning-database.co.uk runs the same code clients install. Click around, break things, then decide. No account needed.
Can I get a custom quote for a tuning job?
Yes. WhatsApp us a description of the vehicle, ECU type, and what you want done. We'll quote in less than an hour during working time. Most jobs £20–£150.
Do you offer setup help for new TunerSuite installs?
Free deployment guide + 30-day email support included with every license. For hands-on setup, we offer a £199 "white-glove" service: we configure the server, install TunerSuite, set up SSL, migrate data from your existing portal if any.